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Monday
April 05, 2004

     

Front Page Photo by Gigi Pilcher©

'Salmon Landing'
Front Page Photo by Gigi Pilcher

Ketchikan Charter Commission - Ketchikan, Alaska

Ketchikan: Ketchikan Charter Commission Conducts Survey - In an effort to reduce the cost and size of government in a fair and equitable manner, the Ketchikan Charter Commission is asking you to fill out a questionnaire. For your convenience you may fill out the questionnaire online. This is a chance to help mold the future of Ketchikan. - Fill out the survey...
Published Tuesday - March 23, 2004 - 1:15 am

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Opinions/Letters

letter Alaska's natural gas pipeline coming to fruition by Gov. Frank Murkowski - AK- 04/05/04
letter Accountant or Accountable? by Rep. Mary Kapsner - AK - 04/05/04
letter Re: "R" For Republican by Jay Jones - Ketchikan - 04/05/04
letter Library & museum... by Paul Bentley - Ketchikan - 04/05/04
letter Read more Viewpoints
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April 2004
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Alaska: 2004 Airline Quality Rating Released; Alaska Ranked In Top Four Performing Airlines - Three of the top four performing airlines are low-fare carriers, according to the national Airline Quality Rating (AQR) study. The 14th annual study, ranking the 14 largest U.S. airlines, was announced today (April 5) at a news conference in Washington, D.C. Jet Blue debuted in the Airline Quality Rating as the No. 1 one ranked airline. Alaska was No. 2, and Southwest, America West and US Airways round out the top five.

Three of the top four performing airlines are low-fare carriers, according to the national Airline Quality Rating (AQR) study. The 14th annual study, ranking the 14 largest U.S. airlines, was announced today (April 5) at a news conference in Washington, D.C. Jet Blue debuted in the Airline Quality Rating as the No. 1 one ranked airline. Alaska was No. 2, and Southwest, America West and US Airways round out the top five.

The overall airline industry performed slightly better in 2003 than in 2002, thanks to a significant drop in customer complaints. Of the 10 carriers rated in both 2002 and 2003, only American Airlines and US Airways had a decline in their AQR scores. Airlines rated for the first time are Jet Blue, AirTran, ATA and Atlantic Southeast.

The AQR is a summary of month-by-month quality ratings for the largest domestic U.S. airlines operating during 2003. Co- researchers Brent Bowen, director and professor, University of Nebraska at Omaha (UNO) Aviation Institute/School of Public Administration and Dean Headley, associate professor of marketing at Wichita State University (WSU), used 15 elements important to consumers when judging the quality of airline service.

The rating is conducted annually by the UNO Aviation Institute and W. Frank Barton School of Business at WSU. The AQR, as an industry standard, provides consumers and industry watchers a means to compare quality among airlines using objective performance-based data. It is a cooperative research project funded as part of faculty research activities at UNO and WSU. - Read more...
Monday - April 05, 2004

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PhotosKetchikan's First City Players; Did you hear that applause? - The 40th anniversary of the founding of Ketchikan's renowned First City Players is fast approaching. That community theater of volunteer actors, directors and stage hands laid the foundation of a tradition that has become the city's longest-lived, continuously active thespian society. It began when a small group of amateur actors with a little theater experience got together and said, "Let's put on a show!" And did so, and then put together another show, and another to become in time Ketchikan's first long-term little theater group as well as one of Alaska's most respected amateur theater organizations. In the larger picture and looking back to the town's beginnings, the First City Players added their talents to a long tradition of drama and comedy in the story of the small town on the shores of Tongass Narrows. - Read the rest of this story by June Allen...
Tuesday - March 30, 2004


More stories by June Allen...

arrow A biography of Alaska's herring: A little fish of huge importance...

arrow Nulato AK: a small village but big in history...

arrow Ketchikan's Creek Street Dance Hall; echoes of music from the past...

arrow Ketchikan's Volunteer Legacy; Buckets to hydrants to hi-tech...

arrow Read more stories by June Allen...


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