By Scott Davis
June 19, 2008
However, I'm usually (and not always) reminded in the negative with this term. Usually, when promised a good or service at a specific day or time I'm usually disappointed by having o wait longer, and in some cases never getting the promised service at all. It's unfortunate that we can pretty much count on goods, services, or appointments not being delivered as promised.
And the most amazing thing
is the simple fact that we may need the service or goods and
agree to receive poor customer service as a trade off. That simply
doesn't have to be the case. As long as we as consumers allow
or expect poor customer service, the professionals won't let
About: "Ketchikan Resident 28 years"
Received June 15, 2008 - Published June 19, 2008
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