SitNews - Stories in the News - Ketchikan, Alaska

Viewpoints: Letters / Opinions

Mail Problems All Over Southeast

By John Wiley

 

December 14, 2013
Saturday PM


Your story on the Ketchikan Post Office seemed to hit the problem face on.  However, it did not go far enough.  The problems Ketchikan faces is happening all over Southeast.  Sitka has the same problem, where once we had a sorting machine, it was torn out and our mail is sent to Juneau in the evenings and is expected to return the next morning.  Twice this week it has not happened.  

When Sitka's machine was removed, our clerks sorted the mail, local mail was held in Sitka and delivered the next day.  All other mail was sent to Juneau.  This changed when a new machine was installed in Juneau resulting in all of our mail being sent to Juneau for sorting.  

Why Juneau was picked when it has the worst record in Southeast for airport access is a good question.  If the plane that carries Sitka mail to Juneau cannot land in Juneau it proceeds on to Anchorage and tries to get back to Juneau the next morning, much to late to be processed and returned to Sitka until the 3 rd day.  Looking at the dates on some of our Sitka letters reveals that it is taking up to 7 days to get across town.

Why is this happening?  By sending SE's mail to Juneau and one machine saves clerk hours in the local pos toffices and they will fit the computer profile of what is to be expected.  In other words, it is taking more man hours to process the mail locally than the computer allows.

The Manager of Postal Operations for Southeast is named Edna and is located in Anchorage.  Her chief lackey in Southeast is Susan the postmaster of Juneau.  Who decided to put the sorting machine in Juneau?  The sorting machine operator in Juneau is a newly hired person who also happens to be Susan's daughter.  hmmm

I also wonder if the person who made these decisions got a "Paid for Performance" bonus?

Thanks for your interest in our mail problems

John Wiley
Sitka, Alaska

Received December 12, 2013 - Published December 14, 2013

Related News:

Local Mail Will Continue To Be Sorted in Juneau By MARY KAUFFMAN - The United States Postal Service (USPS ) made the decision in September to change its longstanding practice of processing mail at the Ketchikan Post Office. According to Ernie Swanson, a USPS Communications Specialist for the Alaska region, the decision to sort the Ketchikan's mail in Juneau was made after the breakdown of a 30 year-old mail sorting machine at the Ketchikan Post Office. - More...
Saturday PM - December 14, 2013

New Mail-Sorting Process Causing Unnecessary Delays in Ketchikan By MARY KAUFFMAN - Without apparently any public process, the United States Postal Service (USPS ) made a decision recently to change its longstanding practice for processing mail in Ketchikan and is now flying the mail to Juneau for processing, then back to Ketchikan. - More...
Monday PM - December 09, 2013

 

 

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Ketchikan, Alaska