Security Incident Reported
By Alaska HSS
November 02, 2009
Anchorage, AK - The Alaska Department of Health and Social Services
recently had a security incident that may have resulted in the
disclosure of personal information regarding individuals who
are served by or do business with the department.
On Oct. 12, 2009, two media devices were stolen from a department
employee. It is unknown whether the devices held any personal
information or what that information could include. Due to the
possibility that personal information may have been held on either
of the devices, the department is notifying Alaskans so that
individuals can be aware and take actions to protect themselves
from identity theft or harm.
The department is reviewing the breach to help determine what
information may have been on the stolen device. The department
plans to send a written notice to Alaskans who receive services
as a precaution. The notice will recommend actions that Alaskans
can take to protect their identity, such as placing a fraud alert
on their credit report.
The department is also securing all current software applications
by changing passwords and updating the security to ensure that
no stolen employee information may be used to compromise these
To prevent further breaches, DHSS has adopted the Department
of Administration, Enterprise Technology Services standard security
product, Guardian Edge, which will protect information stored
on portable devices. DHSS has moved up its original timeline
to deploy the solution to all devices used by information technology
The department has established a toll-free number for Alaskans
to call for further information as the investigation proceeds.
The toll-free number is 1-866-643-6001.
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