By Scott R. Davis
November 02, 2007
Recently, common courtesy is absent in every day and professional
life in Ketchikan. It brings to mind the lower 48 when one is
trampled on the sidewalk by another passer-by or waiting for
10 minutes to cross the road or get out into traffic because
the driver of all the cars are inconsiderate.
Common courtesy years ago in Ketchikan, and probably decades
ago in the lower 48, was common place . It was common to see
an elderly person being helped with their baggage at the airport
or with groceries in the driving rain out to their cars. It was
common place in Ketchikan (and something to brag about) that
no one would have to wait more than 10 seconds to get out into
traffic or cross the street. Now it would appear that only the
people taking their own life in their hands are able to cross
in the driving rain... It was common place to greet people on
the streets in Ketchikan with a smile and a friendly word. It's
not so common place now and rather the exception.
Common courtesy (or the lack of) has extended into the professional
arena as well. The occurrences of an obvious lack of respect
and courtesy is blatantly obvious and more frequent creating
the "Common (lack of) Courtesy" more common place where
now ya just expect it. These "professionals" as they
would call themselves are seriously lacking in common courtesy
which reflects on customer service. It would appear that people
would eventually put a halt to this type of treatment demanding
that professionals behave like professionals if they want to
keep them as customers. It would appear that we've become anesthetized
to the treatment we receive as being common place and that's
just the way it is.
An example of common courtesy is what happened to me this morning.
A reputable business that operates here in Ketchikan had made
an appointment with me to work on some electronics. This company
had an emergency shortly before my appointment that was unavoidable.
So instead of ignoring all the customers for the day and putting
them off, Sharon called to give me several options at a later
date that I was only more than happy to agree to. This is the
exception in Ketchikan lately.
Common courtesy is seriously lacking in personal contacts as
well where it seems easier to ridicule and belittle people behind
their backs often complaining and being counter productive to
the situation. Not to mention cruel to the one getting the knives
in their backs. It's easy to get wrapped up into the moment (as
I myself have done) and drive some individual into the ground
when they aren't there to defend themselves. Ketchikan never
did this before! Well, maybe not to this extent! Common courtesy
would demand that they be present to hear the comments about
I remember my Grandparents talking about the Golden Rule. Do
to others what you'd expect in return. I was raised with the
Golden Rule and have applied it many times in both personal and
professional contacts. I'm not so sure that this is something
that is taught now-a-days. When mentioning it to several younger
adults, they'd often heard of it, but only about half knew what
it meant. They all know its meaning now!
Ketchikan is and has always been a hard working community. It
shows in our town! This community is always up to a challenge
and as a whole not afraid of hard work. When someone is in need,
the community seems to band together to accomplish a task! Why
not this Common Courtesy! Hey, it's a lot of work to show common
courtesy and respect. It's easy not to. Is Ketchikan up to the
job or not?
Scott R. Davis
About: "27 year resident
Received November 01, 2007
- Published November 02, 2007
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