Princess Announces Fifth Annual
S.E. Alaska Shore Excursion Awards
Local Tours and Guides Recognized
for Providing Exceptional
Shore Experiences to Princess Passengers
November 01, 2004
Ketchikan, Alaska - Comments from Princess passengers throughout
the season proves that local shore tour operators in Southeast
Alaska are an integral part of every visitor's Alaska cruise
experience. In recognition of that fact, Princess uses these
customer comments to celebrate the best tour guides and shore
excursions in Alaska each season through the company's C.R.U.I.S.E.
customer service program. This year marks the fifth anniversary
of this unique program, which determines the top operators in
each Alaskan and Canadian port featured on Princess itineraries.
Quoting a Princess news release,
award winners are those tour companies and individual guides
who received the most passenger commendations from Princess'
extensive line-up of more than 125 different shore excursion
options. The winners recently received their awards at ceremonies
held aboard the line's Alaska-based ships.
"Our tour operators really
do such an outstanding job of ensuring that Princess' service
levels continue even when passengers get off the ship,"
said Charlie Ball, president of Princess Tours. "We're very
pleased to be able to offer them these C.R.U.I.S.E. awards each
year in recognition of that fact."
Begun in 1999 in the Caribbean
as part of Princess' C.R.U.I.S.E. (Courtesy, Respect, Unfailing
In Service Excellence) customer service program, and expanded
to Alaska in 2000, these awards are the culmination of a season-long
effort to recognize the importance of Alaskan-owned tour operator
partners to passengers' cruise experience. Tour Guide of the
Season award winners receive $100, a tour of the ship, a letter
of commendation, a plaque, and lunch onboard with their family.
Operators of the Shore Excursion of the Season receive a plaque
and a letter of commendation, a tour of the ship, and lunch onboard
for company officials.
Princess Adventures Ashore
S.E. Alaska's Shore Excursion of the Season
& Tour Guide of the Season
- Mountain Point Snorkeling
Adventure - Snorkel Alaska
- Guided Alaskan Fishing &
Wilderness Dining - Baranof Skiff Excursions
Co- Tour Guides:
- Kris Chamberlin - Snorkel
- Rob Holston - Lighthouse Excursions
- Whale Watching & Wildlife
Quest - Allen Marine Tours
- Four Glacier Adventure via
Helicopter -- ERA Helicopters
- Chuck Stratton - ERA Helicopters
- Kirk (Ziggy) Ziegenfuss -
AJ Mill/Gastineau Mine
Co- Shore Excursions:
- Glacier Point Wilderness Safari
- Chilkat Guides
- Skagway's Original Street
Car - The Skagway Street Car Co.
Co- Tour Guides:
- Nicki Bunting - The Skagway
Street Car Co.
- Boris Wise - Chilkat Guides
- Captain's Choice Wildlife
Quest & Beach Walk - Allen Marine Tours
- Bobbi Daniels - Sitka Tours
Source of News:
E-mail your news &
photos to email@example.com
Publish A Letter on SitNews Read Letters/Opinions
A Letter to the Editor
Stories In The News