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Viewpoints

Customer Service
By Holly Finley

 

October 13, 2009
Tuesday


Poor and negligent customer service is on the rise. I understand we all have our days and your energy affects those around you, having said that, I'm not getting paid to shop at your store, however you are getting paid to provide a service. That is your purpose. If you are going to do a job, do it well. A smile and good manners goes a LONG way.

I was recently shopping downtown and the service left a lot to be desired, It's not about shopping local or non-local, it's about the service. Just my thoughts on the matter.

Holly Finley
Ketchikan, AK

Received October 07, 2009 - Published October 13, 2009

About: "Life long Alaskan - 20 yr Ketchikan resident"

 

 

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