In Praise of KGH
By Shari Irizarry
September 15, 2010
I just thought it was about time someone spoke up for Ketchikan
General Hospital staff. And no, I am not employed there or related
to anyone who is.
My most recent experience at KGH was just this last weekend,
when my son's chest cold progressed into breathing difficulties.
The staff there was fabulous: everyone there was caring and efficient.
The questions they asked about my son's condition showed their
intent to get the full picture in order to treat him. Incidentally,
if an allergy is serious, I tell them about it rather than wait
for them to go find it in the records. It's called personal
responsibility, and it goes a long way in any situation.
This is not the first time I left the hospital appreciating them.
I have been there for many reasons: from emergency care to having
a baby to standard test procedures, and have always felt like
the staff was caring and competent. Like in any business anywhere,
I have seen the occasional individual who would be better suited
to another job. But there are appropriate ways to address that
issue: publicly vilifying the entire institution certainly won't
I want to thank KGH staff for what they do, often for people
who can't or won't appreciate that their job is sometime incredibly
complicated. In my experience good treatment IS the norm there.
Received September 10, 2010
- Published September 15, 2010
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