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COURTESY
By Cecelia Johnson

 

June 07, 2010
Monday


My family and I were out enjoying the sunny weather recently and took a drive out North. We stopped in a store to purchase a refreshing bottle of water and snacks. An unnamed store has a very rude clerk. This individual's whole persona exhibited ill manners! We need Mystery Shoppers. Another Northend store clerk was also very rude. I purchased an item and received a "look of disdain" with no thanks before I walked out!

Imagine how grateful and reassured I felt when I visited a local grocery store chain and received exemplary service... service with a smile! This individual was courteous, efficient, and seemed very happy to wait on me. I like to shop locally and remember the stores that have exemplary service.... service with a smile!

Cecelia Johnson
Ketchikan, AK

Received June 07, 2010 - Published June 07, 2010

 

 

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