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Viewpoints

Alaskans getting the short end of the stick
By Melissa O'Bryan

 

 

June 10, 2007
Sunday


In regard to Mr. Moon's letter about the airline sale. I also am finding this silly. I contacted Alaska Air by email June 1 and asked if we could use a companion fare in November and was told that they do not fly directly to Hawaii and companion fares are only for their related airline. Not others they may fly with. Understandable, then I see an ad for new service to Hawaii beginning in October. Don't you think they knew about this when they responded to my email? So I too checked on the "sale price" with no luck. I also put in every imaginable combination. Mileage to Seattle, flight to Honolulu, Kauai, blah, blah, blah. Again, no luck. I also cannot use my miles to fly unless I want to spread it out over three days or spend double the miles usually required.

I still have not found a flight that will fly to Kauai using their airline only that works with our travel dates, even though they start flying into Kauai on October 28 and that is around the date we are trying to fly in. It is incredibly frustrating that Alaskans are the bulk of their customers considering where they fly from and we are continuously getting the short end of the stick when it comes to special fares or even mileage tickets.

Sincerely,

Melissa O'Bryan
Ketchikan, AK

Received June 10, 2007 - Published June 10, 2007

Related Viewpoint:

letterAirline's special sale By Charles (Chuck) Moon

 

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