SitNews - Stories in the News - Ketchikan, Alaska

Ketchikan Borough and City Facility Updates


May 17, 2020
Sunday PM

(SitNews) Ketchikan, Alaska - According to the Ketchikan Emergency Operations Center (EOC), Ketchikan City and Borough staff are closely following the Governor’s mandates and applying protocol for social distancing and safety precautions prior to opening facilities. Staff is working on obtaining necessary supplies and personal protective equipment (PPE) in order to be able to open to the public.  Many services continue to be offered via telephone, internet, and mail. Plans are being implemented for opening the facilities through a phased-in approach following the current safety guidelines. 

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City of Ketchikan Facilities:

City Hall: Front Street entrance use only. Customer service on the first floor is limited to 2 people in the lobby area at a time with waiting outside and 1 visitor/common household group able to visit each City Hall department at a time. All building access will be monitored and escorted. A drop box is located at the back alley entrance behind the Police Station for City and KPU payments. 

Ports & Harbors: Main entrance use only. Customer service is limited to 3 people at a time in the lobby area with waiting outside. 

Public Works Administration Building: Main entrance use only. Building to remain locked; the public is encouraged to schedule an appointment or call the phone numbers posted on the door upon approaching the building. A drop box is located at the main entrance for documents. 

KPU Customer Service in the Plaza: Main entrance use only. Customer service is limited to 2 people at a time at the front counters with 2 waiting inside and 4 receiving service at customer service desk stations. Operating hours will be Monday through Friday, 9:00 am to 4:30 pm with in-store visiting hours 9:30 am to 4:00 pm; closed Saturday and Sunday. The courtesy phone outside the store will remain in place for public use as will the drop boxes for payments near the Wells Fargo Plaza ATM and at A&P Grocery.  

Ketchikan Fire Stations No. 1 and No. 2: Main entrances only. Buildings to remain locked; access by appointment and staff escort only. 

Ketchikan Police Station: Main entrance only. No public entry beyond main lobby and dispatch. 

Ted Ferry Civic Center: Building to remain closed to the public; open only for pre-arranged events that conform to state mandated guidelines for operations. 

Ketchikan Public Library: Delayed public reopening to occur May 26. Curbside and grab bag service resumed May 11. Upon reopening to the public, access will be limited to 20-25 individuals. Public visitation will be Monday, Wednesday, Friday and Saturday, 10:00 am to 6:00 pm; and Tuesday and Thursday, closed 9:00 am to 10:30 am with curbside service for high-risk individuals; open 11:00 am to 6:00 pm. Closed Sunday. No in-person programs, the Children’s Library will remain closed, public computer seating only, and reduced in-house materials access. 

Tongass Historical Museum and Totem Heritage Center: Delayed public reopening to occur June 2. Upon reopening, public access in exhibits and archives will be limited (TBD) with public visitation hours Tuesday through Saturday, 1:00 pm to 5:00 pm; closed Sunday and Monday. Visitation appointments for high-risk individuals outside public hours will be offered Tuesday through Friday, 10:00 am to 12:00 pm. Donations and collections visits by appointment only. No in-person programs. 

All other City and KPU Offices, Facilities and Warehouses: closed to the public.

Ketchikan Borough Facilities:

White Cliff Building is currently physically closed to the public with services being provided via phone, internet, and mail.  Once PPEs have been obtained and social distancing protocols established, the building will be opened to the public. The target date for opening is Monday, June 1.

The Borough Transit Program is working on revising protocols in response to the Phase 2 guidelines. Once the revisions have been established, the bus ridership capacity may be able to be increased. 

The Gateway Recreation Center and Gateway Aquatic Center opened on May 13th as planned with limited services. The track, cardio room, and weight rooms were opened with strict adherence to social distancing and personal hygiene guidelines. The pools are open for lap swims and fitness swims only. More information will be announced through the Recreation Department. 

Ketchikan International Airport:  Incoming passenger counts have begun to increase. Alaska Airlines has announced the addition of another morning flight on June 1st. Delta Airlines plans to begin flights to Ketchikan beginning June 8th.  The airport staff continue to provide the daily cleaning and disinfecting protocol. Signage is posted throughout the airport with the current Alaska Health Travel Mandate information.  Traveler Declaration Forms are provided at a table at the exit leaving the security area. Audio messaging on the travel mandates is broadcast over the PA system. Video messaging is shared on the KVB screen in the baggage claim area.  

Playgrounds within the Borough were opened on May 8, including: 

  • All school playgrounds including Houghtaling Elementary, Valley Park, Point Higgins Elementary, and Fawn Mountain Elementary.

  • Public playgrounds including Grant Street Park, Monroe Street Tot Lot, Triangle Park, Raven Street Park, and the Rotary Beach playground. 

  • Skate Park located on Schoenbar Avenue.

Borough fields are open to use with strict adherence to current social distancing guidelines. Sports Organizations must follow the Borough’s field mitigation plan which will be posted at the fields and on the Borough website once finalized.


Edited By Mary Kauffman, SitNews

Source of News:

Ketchikan Emergency Operations Center (EOC)

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