By Cecelia Johnson
April 11, 2011
When I worked under IHS and SEARHC at our clinic I worked as a social service provider. The physicians would refer an irate patient to our department because we had the time to listen to what was going on in their lives. By the time the patient left our office they had obtained what they needed to work on issues in their lives. They were then on our radar to follow-up and continue to work in partnership with them and their families.
That is the way I work at the council table. Listening not only helps our membership, it also helps us as elected council members to hear the issues. After all, we answer to them. Until that changes we need to listen.
Received April 09, 2011 - Published April 11, 2011
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