by Shauna Lee
April 5, 2005
I have been dissapointed with their service on many occasions and I directed my complaints, either via their 800 number or their web site, to the company directly. In doing so, I have been treated with incredible courtesy, discount coupons, McDonald themed gifts, and surprise, surprise - actual changes at the local level. They have never failed to follow up a month later with a call to make sure that I was happy with the results.
I personally haven't purchased more than a soda or a salad from McDonalds in quite some time. One viewing of "Super Size Me" cured me of any greasy fry addiction. But since you are, as you attest, a frequent flyer (or is that fryer?), you should at least learn the protocol for complaints. It begins and ends with the McDonalds Coporation.
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