Construction Machinery Industrial adds Mack Trucks, Inc. sales, parts and service in four locations
February 22, 2011
The complete Mack product line offered to customers in the state is particularly well suited for the mining operations, civil contractors and other construction industries that CMI has historically served. The MACK® Granite® and Titan by Mack™ models in particular, leaders in the competitive vocational market, are expected to strongly appeal to CMI’s customer base.
“Representing Mack allows us to expand and strengthen our brand and market share in Alaska,” said Ken Gerondale, president of CMI. “Our customers know the Mack name and will gladly consider the Mack product when it’s time to make a new purchase. I also know that current Mack owners are very excited to have a local dealer that can help them with parts and service support.”
CMI was founded in 1985, with current sales and service business of $88 million. With a 43 percent market share in its segment as a Volvo Construction Equipment dealer, the company plans to leverage its reputation for exceptional service into the Mack side of the business as well.
“CMI has had great success as a Volvo construction equipment dealer and really knows the vocational market,” said John Thomas, Mack west region vice president. “Expanding to add the Mack product line is a natural fit for them and for us. CMI’s customer support and Mack equipment will be a powerful combination in the Alaskan market.”
CMI has expanded its service facilities in Fairbanks and Juneau to accommodate the demands of the new Mack product lines.
The first Mack trucks were introduced to CMI customers during its Customer Appreciation Day event late last year. Additional events will be held at each location to tout the Mack lineup.
Dedicated to quality, reliability, and total customer satisfaction, Mack Trucks, Inc. has provided its customers with innovative transportation solutions for more than a century. Today, Mack is one of North America’s largest producers of heavy-duty trucks, and MACK® vehicles are sold and serviced in more than 45 countries worldwide. All Mack manufacturing locations are certified to the internationally recognized ISO 9001 standard for quality and ISO 14001 standard for environmental management systems. Mack is also a proud sponsor of Share the Road, an American Trucking Associations' public information campaign aimed at enhancing the safety of our nation’s roadways.
Mack Trucks, Inc. is part of the Volvo Group, one of the world's leading manufacturers of trucks, buses and construction equipment, drive systems for marine and industrial applications, aerospace components and services, and one of the world's leading producers of heavy-diesel engines (9-16 liter). The Group also provides complete solutions for financing and service. The Volvo Group, which employs about 100,000 people, has production facilities in 19 countries and sells their products in more than 180 markets. Volvo Group sales for 2008 amounted to over $46 billion. The Volvo Group is a publicly-held company headquartered in Gothenburg, Sweden. Volvo Shares are listed on Nasdaq OMX Nordic Exchange and are traded OTC in the U.S.
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