February 03, 2009
Tuesday

Anchorage, Alaska - In an effort to guide consumers to make more-informed buying decisions, the Better Business Bureau announces the top industries that received the highest volume of consumer inquiries and complaints, for Alaska, in 2008.

BBB receives thousands of requests for information on local businesses and industries everyday. Each year, your BBB reveals lists of its top most-inquired-about industries and most-complained-about industries. With the release of these statistics, consumers are encouraged to get a BBB Reliability Report before doing business with a company.

The following lists represent the industries with the highest number of inquiries and complaints, for Alaska, in 2008:

TOP 20 INQUIRIES:

1. Auto Repair & Service
2. Contractors ­ General
3. Movers
4. Tours ­ Operators & Promoters
5. Roofing Contractors
6. Auto Dealers ­ New Cars
7. Fishing Parties
8. Credit ­ Debt Consolidation Services
9. Plumbing Contractors
10. Construction & Remodeling Services
11. Auto Dealers ­ Used Cars
12. Sightseeing Tours
13. Motor Homes ­ Rent & Lease
14. Painting Contractors
15. Business Services - General
16. Jewelers ­ Retail
17. Credit Unions
18. Real Estate
19. Hotels
20. Auto Renting & Leasing

TOP 10 COMPLAINTS:

1. Auto Repair & Service
2. Billing Service
3. Auto Dealers ­ New Cars
4. Hotels
5. Auto Dealers ­ Used Cars
6. Contractors ­ General
7*. Auto Renting & Leasing
7*. Towing ­ Automotive
9. Cellular Telephone Service & Supplies
10*. Collection Agencies
10*. Motels

* Indicates businesses with a tie or the same number of inquiries or complaints.

Source of News:

BBB serving Alaska, Oregon and Western Washington
www.bbb.org

 

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