KPU Telecommunications Outage
January 26, 2012
At approximately 8:45 AM, some KPU residential and business customers experienced ‘fast busy’ signals and/or encountered “call cannot be completed” recordings when attempting to place telephone calls. Although the source of the outage was located in KPU’s central computerized switching network, the outage potentially affected cellular customers and other non-KPU customers if they attempted to call a KPU customer.
KPU’s Internet and TV services are not affected by the outage.
KPU technicians conducted restoration efforts with senior management from Taqua - the manufacturer of KPU’s computerized telephone switching network. Normal service was restored early Wednesday afternoon.
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