Resolve States' Investigations
January 28, 2006
"We believe that Ameriquest engaged in unfair and deceptive practices that harmed consumers - practices they have agreed to change," said Márquez. "This is a landmark agreement that will set standards we expect other mortgage lenders to follow. We commend Ameriquest for reaching this settlement."
In the agreement, Ameriquest denies all the allegations raised by the states, but the company agreed to a number of new standards to prevent what the states alleged were unfair and deceptive practices.
"Our view was that Ameriquest employees deceived consumers as part of high-pressure tactics to sell mortgage refinances," said Márquez. "We believe these high-pressure sales tactics were used to reach desired sales levels and high monthly individual sales quotas, and were induced by a lopsided commission structure. We believe this agreement will correct these practices."
The settlement includes ACC Capital Holding Corporation (the holding company) and its subsidiaries Ameriquest Mortgage Company, Town & Country Credit Corporation, and AMC Mortgage Services, Inc., f/k/a Bedford Home Loans. The company is based in Orange, California.
Ameriquest primarily makes refinancing loans to existing homeowners who are hoping to consolidate credit card and other debt into their new home mortgage and come out ahead with overall monthly savings. Borrowers who don't have the best credit ratings may turn to subprime loans, which often have higher interest rates and other costs.
About half of the 49-page agreement spells out the wide-ranging reforms of the company's lending practices. Under the agreement, Ameriquest is required to:
The agreement also provides for appointment of an independent monitor to oversee Ameriquest's compliance with the settlement terms. The monitor will have broad authority to examine Ameriquest's lending operations, including access to documents and personnel. The monitor will submit periodic compliance reports to the Attorneys General during the next five years. Ameriquest will pay the monitor's costs.
The company will pay $325 million - $295 million for consumer restitution and $30 million to settling states to cover their costs and fund consumer education and consumer protection enforcement programs.
Consumers do not need to take any action at this point to pursue recoveries - they will be contacted later by states in the months ahead as specific recovery terms and plans are determined.
Of the $295 million in restitution, $175 million will be distributed in a nationwide claims process to eligible Ameriquest customers who obtained mortgages from January 1, 1999 through April 1, 2003, with payments based on a formula set by the settling states.
Another $120 million in restitution will be allocated to the settling states based on the percentage of total Ameriquest loans (measured in dollars) held by consumers in each state and will be used to compensate Ameriquest customers who obtained mortgages between January 1, 1999 and December 31, 2005. Each settling state will determine which customers in its jurisdiction are eligible to receive money from this restitution fund.
Individual states' exact share of the restitution funds has not been determined. A rough estimate for Alaska is that its consumers may receive about $206,000 in payments as a result of the settlement.
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